Tuesday, March 21, 2017

Top ecommerce problems that a lot of retailers face

While a lot of ecommerce businesses are growing and can manage a lot of the overhaul of the system, there are a few major problems that are coming to light. We’re going to highlight each of these here, and some of the solutions that can be used. 

Scaling the fulfillment 

This is one that’s challenging, since it does mean that you need to manage the stock that’s there, get more, fulfilled this correctly, and reduce the errors. You only have so much team to work with, and  while you may need t hire other people, a big problem, is how expensive this gets. One way to do this is to optimize the inventory through the use of shipping services. 

Keeping up with Competing Businesses 

One of the problems that people are running into is competing with the shipping. While you can usually ship out fast, the speed is what matters. Amazon and other companies are some of the major ones that offer shipping that’s expeditated. This is something that’s expensive for certain brands. If you can’t manage this, it definitely does eat into who is looking at the business, and also will make customers upset since you’ve got to charge a bit more. whatever you choose you do lose with this one. 



Leveraging Data 

Another big problem is the data leverage. A big part of managing fulfillment is making sure that the analytics, reporting, and data is correct. The problem is that a lot of employees don’t get the correct data, they log it too slow, and sometimes it’s done in a way where the information makes absolutely no sense. If you’re looking to fix this, the best solution is  to make reports of the inventory, the order history, different reports, and other kinds of information that is properly leveraged. 

Training and Getting More fulfillment Experts 

This is something that can actually be cheaper at the forefront. You’re not hiring someone specialized, so it’ll be a lot cheaper. You can always train them, right? That’s not super simple. The fulfillment of warehouses does involve a lot of processes that must be executed in a way that’s efficient, with care that’s great. This , if not done right results in damaged packaging, delayed orders, and a lot of problems. 



Because a lot of workers aren’t experienced, you’re basically letting ga bunch of inexperienced people run the shop, and that results in huge returns for many, and customers that aren’t happy. The solution is either hire something expensive, or make sure that these guys are trained. 

Demanding Inventory management and forecasting 

A big part of this is also making sure that the warehouse management is properly predicted. When do you know when something will be in low stock? If you don’t’ properly forecast this, it leads to the dreaded out of stock issue. This is one that plagues people, and it can make or break the orders that you get into. 



Fulfillment requires you to have this competitive stocking, so if you need to add more stock, you always can. Plus, there are also problems with deliveries, especially weather and whatnot, which can impact the way a person manages their shop. With all of this, you may wonder what you can do. You can get warehouse management software that’s up to date or have a fulfillment or shipping service help with a lot of this. 

These are both viable options, and for an ecommerce business, it’s definitely something that’s worth checking out, so make sure that you do proper inventory management for your business and needs.


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